Privacy Policy

Information about Ealing CPD online training management website

The council does not capture or store any personal information about individuals who access Ealing CPD online website to browse events published. When you request a user account so that you can apply for and attend the training which is available, you provide your personal details, via the online form or via email to the appropriate training channel (Schools, governors, social care and safeguarding, early years or foster care and the personal data which you provide is retained on the site for as long as it is necessary for the purpose which it was collected for.

We collect the personal information you provide under the legal basis of public task of training the workforce.

We make use of an online platform for Ealing CPD: This is provided by
WebBased Ltd. 1 Research Way, Plymouth Science Park, Plymouth, PL6 8BU, UK
E: cpd.support@webbased.co.uk
T: +44 (0)1752 797132
www.webbased.co.uk

Non-personal information

If you are browsing our website you do not need to disclose your personal details. Non-personal information is recorded automatically in two ways:

• By the web server that powers this website. This data includes the pages visited by an individual, the user's IP address, the time of the visit, and the order of pages viewed. This information is for the sole purpose of making the website as responsive to visitors' needs as possible
• Cookies. You can read more about how we use cookies on our cookies page.

Cookies

When someone visits www.ealingcpd.org we collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. We collect this information in a way which does not identify anyone individually. We do not make any attempt to find out the identities of those visiting this website. We will not associate any data gathered from this site with any personally identifying information from any source.

Our use of cookies

Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site.

The information below explains the cookies we use and why.

If you do not want your browser to accept cookies, you can turn off the cookie acceptance option in your browser settings. Note: By doing this some areas of the website, features, and information may not function or display properly.

Personal information we collect

If you register for a user account we collect your name, organisation/school, email address, phone number and job role so that we can link you to your correct organisation/school and your line manager/CPD leader will be able to authorise your account and any training you apply to attend. You can also choose to supply personal information so that we are aware of any particular help we might be able to provide you with to enable you to attend training (mobility/access needs information for example). ( If you do not wish to add this information to the system you can always contact us for any specific event to tell us what we might be able to do to assist you to access the training). All of this personal information is available at all times when you log in - in your own personal profile area ‘My CPD Online’ where you can download a copy or -amend the information yourself. If you have any difficulties with amending- this you can email the relevant contact team as listed at the end of this privacy notice. When you apply for and or attend training, a record of this is held on the site in your ‘My CPD Online’ area. You and your CPD leader/line manager can view this at any time by logging in.

There is a subject area list in your ‘My CPD Online’ area where you can tick subjects of interest to you. When you tick any of these, the system will automatically generate email alerts to you on a regular basis alerting you to new events which have been published on the site which you may be interested in attending. To disable these alerts you can untick any choices you have previously made. If you need help with any of the above you can email your relevant channel support team - details are at the end of this privacy notice. We do not tick these boxes on your behalf.

You may also receive emails with links to online forms where you are asked to provide some information eg about pre-requisites for attending a course, or your feedback about events you have attended.

What we do with personal information

We use this information only for the intended purpose that you have provided it for. Your information will be held only for as long as necessary and it will not be passed to any other parties. Our purpose for processing your personal data is in order to provide training services to you and in order to get in touch with you on matters relevant to the purpose of the site ie training and professional development.

As part of this function the council will use your information:

• for the particular purpose(s) specified at the point data is provided by you or by another person on your behalf
• to communicate and consult with you in order to provide services appropriate to your needs;
• to monitor and improve performance in relation to those services
• to assist with the planning of future service provision
• for the maintenance and improvement of the services which we deliver, this includes the development and upgrading of the systems which we use to process your information

Confidentiality/security

We use a secure, encrypted transmission method to protect the information you send to us via the website. All our employees and data processors with access to, and associated with the processing of, personal data are obliged to respect the confidentiality of our visitors’ personal data. We ensure that your personal data will not be disclosed to government institutions and authorities except if required by law or other regulation, or as stated on individual online forms.

Sending us an email

Please note that the transmission of information by email to us is not a secure process and should not be used to send confidential or sensitive information. The use of our email system may be monitored and communications read in order to secure effective operation of the system and for other lawful purposes.

External links

If our site contains links to other websites please note that this privacy statement only applies to the Ealing CPD Online site. When you are transferring to another site you should read their privacy statement for their policy on the use of personal information.

Notification of changes

As new online services are created on the site, this may generate a need to amend this privacy statement. If substantial changes are made, the council will highlight such changes on the homepage of the website.

Future developments

If our information changes at any time in the future policy changes will be posted on this page.

Requesting access to your personal data

You can request a copy of the information held about yourself. This is called a subject access request under the Data Protection Bill 2018 and General Data Protection Regulations which contain certain rights of individuals and their personal data. For more information regarding your rights, please see the LA’s corporate Privacy Notice at https://www.ealing.gov.uk/info/201045/data_protection/1420/privacy_statement

Who should I contact if I want further information or to complain about the use of my personal information?

Please see the LA’s website for more information on how we use your information at https://www.ealing.gov.uk/info/201045/data_protection/1420/privacy_statement

The Council’s Data Protection Officer is Mrs L. Cox, whom you can contact on: dataprotection@ealing.gov.uk or telephone 0208 825 5124 during office hours.

Ealing CPD Online contacts:

Schools and governors channel: eec@ealing.gov.uk

Social care and Safeguarding and Foster carer channels: trainingsocialcare@ealing.gov.uk

Early years channel: trainingsupport@ealing.gov.uk